Privacy Notice
Last updated: 12 November 2026
The short version
- We collect what we need to run the game: your email, your character and how you play.
- Paddle handles payments. We never see your card details.
- No ads, no advertising trackers, no selling your data. Ever.
- No precise location, no contacts, no photos.
- Your character's gender and pronouns are yours to choose, in your own words if you like. We never ask about your sexuality, and you never need to share it to play.
- Only essential cookies and storage, so there's no cookie banner.
- You can download or delete your data at any time in Settings.
Contents
- Who we are
- What we collect
- What we don't collect
- Why we use it
- Who we share it with
- Where it's kept
- How long we keep it
- Your rights
- Cookies and storage
- Age
- Automated checks
- Security
- Changes
- Questions and complaints
1. Who we are
Pier Pressure is run by Mambor Walson, a sole trader trading as "Pier Pressure", based in Lagos, Nigeria. We're the controller of your personal information, which means we decide how it's used and we're responsible for it.
- Privacy contact: privacy@pierpressure.app
When you buy something, Paddle.com, our reseller and Merchant of Record, is responsible for the payment information it collects. Paddle's own privacy notice explains how it uses it.
2. What we collect
When you visit this website
Our hosting provider records basic technical details for every visit, such as your IP address, browser type and the page requested, to keep the site running and secure. We don't use analytics or tracking on this website.
When you play
- Account: your email address, the confirmation that you're 18 or over, and your sign-in details (one-time codes and passkeys).
- Character and profile: your display name and the choices you make in the character creator, such as appearance, gender and pronouns. These choices are shown in the game. You can change them at any time.
- Gameplay: what you do in the game, such as jobs, homes, friends, votes, streaks, items and in-game balances, so we can save your progress and keep the game fair.
- Purchases: from Paddle, we receive what you bought, when, the amount, your country and a reference number. We don't receive your card number.
- Messages to us: support emails, reports, complaints and appeals, and what we do about them.
- Device and technical: your device and browser type, IP address, approximate country, time zone, error reports and, if you allow them, a token for sending you notifications.
- Sharing and invites: which cards you share and which invite links are used, so we can give free weeks and months to the right people. We don't see who you send them to.
3. What we don't collect
We don't collect your precise location, contacts, photos or microphone. We don't use advertising IDs, advertising networks or cross-site trackers, and we never sell or rent your information.
Your character's gender and pronouns are yours to choose, including non-binary or in your own words, and you can change them whenever you like. We never ask about your sexuality, and you never need to share it to play: how you play your character is up to you.
4. Why we use it
UK data protection law says we need a legal reason (a "lawful basis") for each use. Ours are:
| What we do | Lawful basis |
|---|---|
| Create and run your account, save your progress, run the game and its social features | Contract: we need it to provide the game you've signed up for |
| Manage your subscription and purchases, send receipts, renewal reminders and service emails | Contract, and legal obligation (consumer law requires some of these messages) |
| Keep players safe: check names, handle reports, prevent cheating, fraud and abuse | Legitimate interests, and legal obligation (online safety law) |
| Understand how the game is used, in total, so we can improve it | Legitimate interests. You can opt out in Settings |
| Send you news and offers by email | Consent. Off unless you tick the box. Unsubscribe any time |
| Send you notifications on your device | Consent. Only if you allow them. Turn off any time |
| Feature moments from your game on our social channels | Consent, given by tapping "Send to the Brighton Gazette". In-game name only |
| Keep financial records, respond to legal requests | Legal obligation |
Where we rely on legitimate interests, we've weighed our interests against your rights. You can ask us about that, and you can object (see section 8).
5. Who we share it with
We only share what each one needs, and they may only use it to provide their service:
- Paddle: payments, receipts, tax, refunds and fraud checks, as Merchant of Record.
- Cloudflare: hosting this website, delivering the game and protecting it from attacks.
- Fly.io: running the game's servers in London.
- Neon (part of Databricks): running the game's database in London.
- An email delivery service: sending sign-in codes, receipts and reminders.
- An error monitoring service: telling us when something in the game breaks.
We'll name the email and error monitoring providers here before the game opens to players, and update this list whenever it changes. You can ask us for the current list at any time at privacy@pierpressure.app.
We may also share information if the law requires it, to protect someone's safety, or with the police when we report illegal content. If Pier Pressure is ever sold or transferred, your information would go with it, and we'd tell you first.
6. Where it's kept
The game's servers and database are in London, in the UK. Pier Pressure is run from Nigeria, so we look after your information from there. UK data protection law applies to how we handle it wherever we are. Some of our providers may also process information in other countries, such as the United States. Where they do, we use the safeguards UK law requires, such as approved contract terms.
7. How long we keep it
| Information | How long |
|---|---|
| Your account, character and gameplay | While your account is open. If you delete it, we deactivate it at once and erase or anonymise it within 30 days |
| Guest play (if you never create an account) | Deleted after 90 days without playing |
| Purchase records | 6 years, because tax law requires it |
| Reports, moderation decisions and appeals | Up to 12 months after the case is closed, or longer if we need them for a legal claim |
| Support emails | Up to 2 years after your last message |
| Website and server logs | Up to 30 days |
| Backups | Deleted data drops out of backups within 35 days |
8. Your rights
You have the right to:
- get a copy of your information (Settings, then Download my data, or email us)
- correct it if it's wrong (most of it you can change in the game)
- delete it (Settings, then Delete account)
- object to us using it on the basis of legitimate interests, or restrict how we use it
- move it to another service in a common format
- withdraw consent for anything that relies on it, at any time
Email privacy@pierpressure.app to use any of these rights. We'll reply within one month. It's free.
9. Cookies and storage
We only use storage that's essential for the game to work, or that you ask for. That's why there's no cookie banner:
- a cookie that keeps you signed in, or remembers your guest game before you sign up
- your settings, saved on your device
- files saved on your device so the game loads quickly and works when your connection drops
- a notification token, only if you turn notifications on
Any statistics we keep about how the game is used are counted on our own servers without cookies, and you can opt out in Settings. We don't use advertising or third-party tracking cookies.
10. Age
Pier Pressure is for adults (18+). We don't knowingly collect information from anyone under 18. If we find an account belongs to someone under 18, we close it and delete their information. If you think a child is using the game, please tell us.
11. Automated checks
We use automatic filters to block offensive display names and to spot signs of cheating or fraud. These can hide a name or pause an account while a person takes a look. We don't make decisions with legal or similarly significant effects about you by automated means alone. If you disagree with a decision, you can ask for a person to review it.
12. Security
Your information is encrypted in transit and when stored. Access is limited to what's needed, protected with passkeys and logged. If a security problem puts your information at risk, we'll tell you and the ICO as the law requires.
13. Changes
If we change this notice in a way that matters, we'll tell you in the game or by email before the change takes effect. The date at the top shows when it was last updated.
14. Questions and complaints
If you have a question or you're unhappy with how we've handled your information, please email privacy@pierpressure.app or use the Privacy complaint form in the game's Settings. We'll acknowledge your complaint within 30 days (usually much sooner), keep you updated and tell you the outcome.
You can also complain to the UK Information Commissioner's Office: ico.org.uk/make-a-complaint, or call 0303 123 1113.